B.C. Ombudsperson Jay Chalke. (bcombudsperson.ca)

Two B.C. ministries provoke most complaints, says ombudsperson’s report

Jay Chalke says too often, vulnerable people don’t get the benefits or services they need

The B.C. ombudsperson’s annual report says two government ministries generated more work for his office than any other.

Jay Chalke’s report says his staff handled more than 1,200 complaints or inquiries last year about the Ministry of Social Development and Poverty Reduction and the Ministry of Children and Family Development.

Chalke says in a news release that he hopes the needs of people involved with those ministries will be met fairly and reasonably, given their acute situations.

Unfortunately, he says, his office continues to see too many occasions where that it is not the case.

Chalke says intervention from his office remedied unfair treatment of vulnerable people, where benefits or services were denied.

READ ALSO: Disturbing complaints about RCMP cells lead to call for oversight

The office has oversight over more than 1,000 public sector organizations in B.C., and received 7,097 complaints and inquiries for the 2018 – 2019 year.

The Canadian Press

Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

New traffic lanes for Six Mile west of Burns Lake coming soon

Construction to begin on lane extension and traffic improvement

A second wave of COVID-19 is probable, if history tells us anything

B.C.’s top doctor says that what health officials have learned this round will guide response in future

Canfor announces permanent closure of Isle Pierre Mill

The company also announced curtailments at their pulp mills in Prince George.

COVID-19 and returning to safe operation

WorkSafeBC recognizes the importance of worker safety as businesses look to resume… Continue reading

B.C. records no new COVID-19 deaths for the first time in weeks

Good news comes despite 11 new test-positive cases in B.C. in the past 24 hours

BC Corrections to expand list of eligible offenders for early release during pandemic

Non-violent offenders are being considered for early release through risk assessment process

Fraser Valley driver featured on ‘Highway Thru Hell’ TV show dies

Monkhouse died Sunday night of a heartattack, Jamie Davis towing confirmed

B.C. visitor centres get help with COVID-19 prevention measures

Destination B.C. gearing up for local, in-province tourism

Introducing the West Coast Traveller: A voyage of the mind

Top armchair travel content for Alaska, Yukon, BC, Alberta, Washington, Oregon and California!

36 soldiers test positive for COVID-19 after working in Ontario, Quebec care homes

Nearly 1,700 military members are working in long-term care homes overwhelmed by COVID-19

B.C. poison control sees spike in adults, children accidentally ingesting hand sanitizer

Hand sanitizer sales and usage have gone up sharply amid COVID-19 pandemic

Most Read