B.C. cities split on steering future to Uber or reformed taxis

Communities 'held hostage' and 'begging for change' from new transportation technology, UBCM hears

Uber Canada public policy manager Michael van Hemmen

Uber Canada public policy manager Michael van Hemmen

Municipal delegates grappled with whether to support existing taxi companies and their efforts to modernize or ride-matching juggernaut Uber in a forum on the issue at the Union of B.C. Municipalities convention Tuesday.

The debate pitched those who fear the transportation app will destroy taxi industry jobs and suck away profits versus those who argued its technology better serves passengers who too often are left without usable on-demand transportation.

Maple Ridge Coun. Gordy Robson, a former taxi company businessman himself, said taxi firms don’t care how effectively local residents are served.

“In our community, we’re being held hostage,” he said, adding people can’t get a cab late at night or early in the morning.

“They don’t come out. Under the Uber system, it does,” Robson said. “It’s affecting our restaurants, it’s affecting our bars and it’s putting our kids at risk. And for God’s sake, somebody should do something.”

Robson spoke after Saanich Coun. Fred Haynes argued there’s little difference in the degree of risk to the community between under-regulated Uber drivers and unregulated dental or medical practitioners.

“I don’t think there should be ride sharing until we fully understand those risks,” said Haynes, who portrayed Uber as the bringer of a Bladerunner-like dystopic future.

Langley Township Coun. Angie Quaale took issue with that and said her community is “begging” for change.

“It’s not 1982 when Bladerunner was made,” Quaale said. “I’m not sure when this conversation changed to be referring to Uber and ride sharing as disruptive technology, instead of innovative technology.”

Vancouver Coun. Geoff Meggs said he doubts municipalities that want to defend existing taxi service can simply draw a line in the sand and keep Uber out indefinitely, adding the best option is to encourage the existing taxi industry to innovate.

He said he remains concerned about the ride-matching app’s use of surge pricing that gives users no consistency in what they pay for a ride and whether Uber drivers will accommodate disabled passengers.

While the province just released findings from an initial round of consultation on potential ride-sharing reform, Meggs said it has so far left a “policy vacuum” and given little sign of how it intends to proceed.

“We’re paralyzed right at the moment because the province doesn’t have a policy framework that would answer any of these questions in an effective way.”

The forum also heard from two taxi industry representatives, who touted efforts to roll out an e-cab app that also allows passengers to book from their phones.

They also highlighted concerns under the Uber model from the adequacy of insurance to whether drivers are adequately vetted for safety – there have been high-profile allegations of sex assaults involving Uber drivers.

Michael van Hemmen, Uber Canada’s public policy manager, said after one recent “unfortunate” incident in Toronto the company knew precisely which driver was involved because customer and driver are matched by the technology.

He said there’s no such assurance when someone is drunk, uses a taxi, but may not even remember after an incident which taxi company they used, let alone the driver.

Fernie Coun. Jon Levesque said he’s trying to weigh the merits of Uber, and whether it could offer a much-needed transportation option for small rural areas, where taxi service may be very limited or non-existant. He noted Fernie is on the verge of losing its local shuttle to and from the ski hill.

Meggs said the Uber debate has been unfortunately dominated by complaints of lack of cabs in downtown Vancouver after the bars close and Levesque’s concern highlighted the “burning problem” of insufficient public transit in rural B.C. and the potential for car-sharing to fill the gap.

He said the most obvious problem area is the Highway of Tears in northern B.C., where the government has moved to launch a basic bus service in response to the long-running series of murders of young women hitchhiking there.

Communities Minister Peter Fassbender, who is leading the government review of ride-sharing, noted the dynamic in an area like Metro Vancouver is far different from communities like Golden or Castlegar, where “you’ve got one company with two cars.”

Just Posted

Workers had a busy time today repairing a broken main water line. (District of Houston photo)
Water service being restored

Main line on 13th had broken

Flags at the District of Houston administrative building were lowered last week following the news that the remains of as many as 215 children were found buried on the grounds of the former Kamloops Indian Residential School. The flags were raised back up yesterday. (Houston Today photo)
Flags lowered in memory

Flags at the District of Houston administrative building were lowered last week… Continue reading

Bruce Tang- Unsplash photo
World Elder Abuse Awareness Day

“Older adults in our communities continue to find themselves in vulnerable situations… Continue reading

At an outdoor drive-in convocation ceremony, Mount Royal University bestows an honorary Doctor of Laws on Blackfoot Elder and residential school survivor Clarence Wolfleg in Calgary on Tuesday, June 8, 2021. THE CANADIAN PRESS/Jeff McIntosh
‘You didn’t get the best of me’: Residential school survivor gets honorary doctorate

Clarence Wolfleg receives honorary doctorate from Mount Royal University, the highest honour the school gives out

Denmark’s Christian Eriksen receives medical attention after collapsing during the Euro 2020 soccer championship group B match between Denmark and Finland at Parken stadium in Copenhagen, Saturday, June 12, 2021. (AP Photo/Martin Meissner, Pool)
Denmark soccer player Christian Eriksen collapses during game against Finland

Eriksen was given chest compressions after collapsing on the field during a European Championship

Members of the Department of Fisheries and Oceans’ Marine Mammal Response Program rescued an adult humpback what that was entangled in commercial fishing gear in the waters off of Entrance Island on Thursday, June 10. (Photo courtesy Marine Mammal Response Program)
Rescuers free humpback ‘anchored’ down by prawn traps off Vancouver Island

Department of Fisheries and Oceans responders spend hours untangling whale

As stories of the horrors of residential schools circulate after the Tk’emlups te Secwepemc First Nation announced it had located what are believed to be the remains of 215 children, Grand Chief Stewart Phillip of the Union of B.C. Indian Chiefs said he feels a connection with the former students. THE CANADIAN PRESS/Darryl Dyck
2 sides of the same coin: Ex-foster kids identify with residential school survivors

Grand Chief Stewart Phillip says the child welfare system takes Indigenous children from their families

Nathan Watts, a member of the Tseshaht First Nation near Port Alberni, shares his story of substance use, a perspective he said isn’t seen enough. (Photo courtesy of Nathan Watts)
Public shaming, hate perpetuates further substance use: UVic researcher

Longtime addict Nathan Watts offers a user’s perspective on substance use

57-year-old Kathleen Richardson was discovered deceased in her home Wednesday, June 9, 2021. Her death is considered a homicide and connected to the slain brothers found on a Naramata forest road. (Submitted)
Condolences pour in for Kathy Richardson, Naramata’s 3rd homicide victim in recent weeks

Richardson was well liked in the community, a volunteer firefighter with a home-based salon

A person receives a COVID-19 vaccine at a vaccination clinic run by Vancouver Coastal Health, in Richmond, B.C., Saturday, April 10, 2021. THE CANADIAN PRESS/Jonathan Hayward
More than 75% of B.C. adults have 1st dose of COVID vaccine

The federal government has confirmed a boost in the Moderna vaccine will be coming later this month

Airport ground crew offload a plane carrying just under 300,000 doses of the single-shot Johnson & Johnson COVID-19 vaccine which is developed by the Janssen Pharmaceutical Companies at Pearson International Airport during the COVID-19 pandemic in Toronto on Wednesday, April 28, 2021. THE CANADIAN PRESS/Nathan Denette
1st batch of Johnson & Johnson vaccines won’t be released in Canada over quality concerns

The vaccines were quarantined in April before they were distributed to provinces

Most Read