(Black Press Media files)

(Black Press Media files)

Uber, Lyft unveil COVID-19 protocols requiring masks for drivers, passengers

Sanitizing cars, washing hands and no front-seat passengers for ride-hailing services

Two major ride-hailing companies are requiring their drivers, couriers and passengers to wear masks as part of a new set of measures aimed at containing the COVID-19 pandemic in Canada.

The Uber, the San Francisco-based technology giant, says starting Monday drivers won’t be able to pick up customers until they have verified they are wearing a mask via photo-recognition software built into the Uber app.

For its part, Lyft is also requiring all drivers and passengers to “self-certify” that they will wear face mask, are symptom-free, and will follow all local, provincial and national health official rules

Both companies’ drivers will also have to agree to a series of terms promising that they don’t have COVID-19 symptoms, have disinfected their vehicle and have washed their hands.

Passengers and drivers will be able to cancel rides if the person operating or entering the vehicle doesn’t wear a mask and if someone removes a mask partway through the trip, and will have an option to notify Uber about the removal when they rate the ride.

No passengers will be allowed to sit in front seats and no more than three passengers will be allowed in the vehicle for Uber X and XL rides.

When they book a ride, passengers will be advised to wear a mask, sanitize hands before and after a trip, sit in the back seat and open a window if possible.

Uber Eats couriers will be able to notify Uber about restaurants that are not following physical distancing or have a long wait, and restaurants will be able to tell Uber when a courier is not wearing a mask or following protocol.

ALSO READ: Struggling smaller airlines worry federal aid may come too late, if at all

– with files from Katya Slepian/Black Press Media

The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

Coronavirusride hailing

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

That’s Houston physician Dr. Stefanie Steel receiving her first dose of the Pfizer vaccine Jan. 19, 2021 from RN nurse manager Cindy Cockle. (Northern Health photo)
First Houston vaccinations take place

Long term care residents, health care workers on list

This BC Hydro map shows some of the power outages across Northern BC. Many were caused by high winds. (BC Hydro Website)
Power out across much of Northern BC

BC Hydro anticipates some may be without power overnight

Administering naloxone to a person experiencing a benzo-related overdose event won’t help. Naloxone is used to neutralize opioids. (Jenna Hauck/The Progress file photo)
Northern Health warning drug users of potential benzo contamination

The drug does not respond to naloxone, and is being included in street drugs

COVID-19 exposure reported at Houston Secondary. (Houston Today photo)
COVID-19 exposure reported at Houston Secondary School

Self-monitoring for symptoms encouraged

Silverthorne Elementary School
Students staying at home would not receive special treatment

Know that our schools are safe and clean. We are very diligent in our COVID protocols.

Maj.-Gen. Dany Fortin, vice-president of logistics and operations at the Public Health Agency of Canada, speaks at a news conference on the COVID-19 pandemic in Ottawa, on Friday, Jan. 15, 2021. THE CANADIAN PRESS/Justin Tang
B.C. records 500 new COVID-19 cases Wednesday, 14 deaths

Outbreak at Surrey Pretrial jail, two more in health care

Vancouver Canucks’ Travis Hamonic grabs Montreal Canadiens’ Josh Anderson by the face during first period NHL action in Vancouver, Wednesday, Jan. 20, 2021. THE CANADIAN PRESS/Jonathan Hayward
Horvat scores winner as Canucks dump Habs 6-5 in shootout thriller

Vancouver and Montreal clash again Thursday night

A woman writes a message on a memorial mural wall by street artist James “Smokey Devil” Hardy during a memorial to remember victims of illicit drug overdose deaths on International Overdose Awareness Day, in the Downtown Eastside of Vancouver, on Monday, August 31, 2020. THE CANADIAN PRESS/Darryl Dyck
B.C. paramedics respond to record-breaking number of overdose calls in 2020

On the front lines, COVID-19 has not only led to more calls, but increased the complexity

Eighteen-year-old Aidan Webber died in a marine accident in 2019. He was a Canadian Junior BMX champion from Nanaimo. (Submitted)
Inadequate safety training a factor in teen BMX star’s workplace death in 2019

Aidan Webber was crushed by a barge at a fish farm near Port Hardy

Southern resident killer whales in B.C. waters. Research shows the population’s females are more negatively influenced by vessel traffic than males. (Photo supplied by Ocean Wise Conservation Association)
Female orcas less likely to feed in presence of vessel traffic: study

Research the southern resident population raises concerns over reproduction capacity

(Black Press Media files)
Transport Canada not budging on enclosed deck rules, despite calls from BC Ferries union

There have been at least 23 cases of the U.K. variant detected in Canada, four of which are in B.C.

The Elk Valley Hospital is adapting to meet the needs of patients in the Elk Valley.
1-in-5 COVID tests coming back positive in and around Fernie, sparking concern

Dr Ron Clark of Elk Valley Hospital said one in five tests was returning positive for COVID-19

Throughout December, RCMP conducted CounterAttack road checks as police worked to keep roads free of impaired drivers. (BLACK PRESS file photo)
‘You can’t make this stuff up’: Stories from the B.C. CounterAttack campaign

Amusing, yes, but a reminder impaired driving affects ability to drive and to make good decisions

(Thesendboys/Instagram)
Video of man doing backflip off Vancouver bridge draws police condemnation

Group says in Instagram story that they ‘don’t do it for the clout’

Most Read