BC Transit bus stopping at the Houston Leisure Facility on its way to Burns Lake.

Is the new bus schedule confusing?

B.C. Transit: Any time a new service begins there will be constructive feedback

While some local residents say they’ve found the schedule of the new bus service along Hwy. 16 confusing, B.C. Transit officials say they’ve only received positive feedback.

The new bus service, which began operating on June 19, connects Burns Lake to Prince George and Burns Lake to Smithers three times per week.

“What we heard so far is excitement,” said Jonathon Dyck, a spokesperson for B.C. Transit.

Dyck said the schedule was developed based on input from local consultation in the summer of 2016.

“When we’re introducing a new service, it can take time for people to get used to it, including the scheduling and routing,” he said. “We recognize that any time a new service begins there will be constructive feedback.”

“We want people to feel comfortable with the schedule, and how to access the bus, so we’re happy to work with them on that,” he added.

The public is encouraged to provide feedback to B.C. Transit by calling 855-499-1119, or by contacting them online at bctransit.com/bulkley-nechako.